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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fernando Delgado Milian

January 19, 2026

5  out of  5
rating by Fernando Delgado Milian
"Estoy super agradecido por ser atendido por la señorita Rebecca,es una profesional en su trabajo, hablar con ella fue estupendo aclaro todas mis dudas .felicidades"
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Edgar Ortiz

January 19, 2026

5  out of  5
rating by Edgar Ortiz
"Grisel was an excellent advisor and she helped me get a more than 30% savings from my previous insurance company. She's very professional and dedicated."
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William Fernández Vega

January 19, 2026

5  out of  5
rating by William Fernández Vega
"Muy bueno la ayuda de Rebeca excelente su información e interpretación la mejor"
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Vanessa Silva-Menchaca

January 17, 2026

5  out of  5
rating by Vanessa Silva-Menchaca
"Had a great experience switching to State Farm. I received amazing customer service from Grisel. Thank you, Grisel, for your patience and positive attitude. You made the process so smooth and easy. I will definitely recommend you to others!"
We responded:
"Thanks so much, Vanessa! We're thrilled Grisel made switching to State Farm smooth for you 😊 Welcome to the family, and thank you for recommending us!"
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Bryce Davis

January 14, 2026

1  out of  5
rating by Bryce Davis
"If I could give 0 stars I could. The office staff have always been friendly and helpful is what I want to preface this review with. I have been a long term client of this agency for 10+ years. I have multiple vehicles on my policy for that time (4+). I get a call from the agency to review my policy because they are "moving to a new system" and come to find out I am wholly underinsured for the past 13+ years. The only reason this was caught is because they wanted me to sign a waiver to being underinsured, despite the 10s of thousands of dollars I have spent for insurance services over the years! I would suggest anyone that is currently a policy holder to review their policies and make decisions accordingly. It took all of $7 extra dollars/month to get my policy that covered fully."
We responded:
"Thank you for being with us for so many years and for sharing your experience. We truly appreciate your trust and your kind words about our team. We understand how concerning it was to learn your coverage no longer matched your needs. That’s exactly why we’re doing these policy reviews — to make sure clients stay fully protected as life changes. I’m glad we were able to update your coverage with only a small adjustment, and we truly appreciate your feedback as we continue improving our service."
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Reinney Fernández

January 10, 2026

5  out of  5
rating by Reinney Fernández
"⭐⭐⭐⭐⭐ Excellent experience with Grisel at State Farm. She helped me with my auto insurance and provided outstanding service. She was very kind, extremely patient, and highly cooperative, taking the time to explain everything clearly and answer all my questions. You can tell she truly cares about her clients. Highly recommended!"
We responded:
"Thank you, Reinney! We're so glad Grisel provided kind, patient service. We value your feedback and will keep improving to ensure excellent support for all our clients."
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Maricruz Perozo

January 7, 2026

5  out of  5
rating by Maricruz Perozo
"Los mejores!!! Gracias por su amable atención, los recomendaría siempre 100/100"
We responded:
"¡Maricruz, muchas gracias por tu recomendación y por destacar nuestra atención! Valoramos tu feedback y seguiremos mejorando para darte siempre lo mejor."
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Yesenia Moore

January 6, 2026

5  out of  5
rating by Yesenia Moore
"Edmir was very helpful, he answered all of my questions honestly and took his time in explaining things to me."
We responded:
"Thanks so much, Yesenia! 😊 We're thrilled Edmir took great care of you and glad he answered all your questions. Happy to have you with us!"
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Sharon Engelhardt

December 26, 2025

5  out of  5
rating by Sharon Engelhardt
"All staff have been nice and helpful. We have had insurance through Polo Garcia for years and always had great customer service."
We responded:
"Thank you, Sharon, we really appreciate your kind words. We're so glad our team has been helpful and that Polo Garcia has earned your trust for years. Your loyalty means a lot, and we'll continue working hard to provide excellent customer service. Please reach out anytime if you need anything. Thank You !"
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Michael Mitchell

December 22, 2025

5  out of  5
rating by Michael Mitchell
"Great 👍 job, you gave me a great price plus the best coverage possible, l called probably 10 different companies and you gave me the best policy. Thanks, best experience imaginable"
We responded:
"Hey Michael! 🎉 We're pumped to hear you had such a fab experience with us! Thanks for being awesome! 🙌"
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Brian Williams

December 22, 2025

5  out of  5
rating by Brian Williams
"Great service and a dedicated professional."
We responded:
"Thanks a ton, Brian! We're thrilled you enjoyed our service—you're officially part of our awesome crew! 🌟🙌"
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Andy Lin

December 19, 2025

5  out of  5
rating by Andy Lin
"He helped explained my plans and hat I signed up for very simple for me to understand. Made suggestions but didn’t feel pressure but for something for me to consider which I appreciate. Very nice person and easy to talk to."
We responded:
"Dear Andy, thank you for your kind words! I'm thrilled to hear that you found our discussions helpful and clear—your comfort and understanding are my top priorities. If you have any further questions or need assistance, please don't hesitate to reach out!"
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Amauris Velazquez

December 19, 2025

5  out of  5
rating by Amauris Velazquez
"Atención esmerada y muy buen trato"
We responded:
"¡Muchas gracias, Amauris! Apreciamos tu feedback y nos dedicamos a seguir mejorando para brindarte siempre la mejor atención."
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Miche

December 19, 2025

5  out of  5
rating by Miche
"10/10 service! These guys gave me a quote after other companies rejected it, great staff and great leadership🥂"
We responded:
"Thank you, Miche! We're thrilled you had a great experience and appreciate your feedback as we always strive for improvement. Cheers! 🥂"
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arturo ordaz

December 19, 2025

5  out of  5
rating by arturo ordaz
"Great experience and awesome service recommended 100%"
We responded:
"Thanks a million, Arturo! 🌟 We're stoked you had an awesome time with us – you're officially part of the fam! 🙌"
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Fayyaz Rajab

December 19, 2025

5  out of  5
rating by Fayyaz Rajab
"Kind and respectful team. It was a pleasant experience, and that cannot be said for all Insurance providers."
We responded:
"Thanks so much, Fayyaz! 🌟 We're thrilled to hear you had a great experience with our awesome team! 😊"
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Pierre denha

December 19, 2025

5  out of  5
rating by Pierre denha
"Quoted me immediately with 0 hesitations staff were super friendly! Best to go to!"
We responded:
"Thank you, Pierre, for your wonderful review! We're thrilled to hear that our team's promptness and friendly service made a positive impression; we look forward to serving you again!"
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Shawn Butts

December 19, 2025

5  out of  5
rating by Shawn Butts
"I have been a State Farm customer for many years! The Polo Garcia team has been amazing! They are 1 phone call away from saving you money!"
We responded:
"Thanks, Shawn! 🎉 We're so glad to have you in the State Farm family! Keep those savings rolling! 💰✨"
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Eduardo Mendoza

December 19, 2025

5  out of  5
rating by Eduardo Mendoza
"gracias polo y su equipo , me ayudaron con mi seguro de auto y vida!! muy profesionales me explicaron todo, contestaron todas mis preguntas"
We responded:
"Muchisimas Gracias eduardo y es un placer ayudarte con Seguros de Auto y Seguros de Casa!!!"
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said daud sadat

December 17, 2025

1  out of  5
rating by said daud sadat
"I went to the office at around 4:00 pm today, there were couple of employees drinking and laughing, when I ask for a quote, after repeatedly asking , they said the in charge person is not here and decided to ignore me, staff were rude and not helpful, DO NOT GO TO THIS LOCATION"
We responded:
"Dear Said Daud Sadat, You did not talk to my staff you talk to ME. nobody was drinking in my agency. I told you that the person that could run a quote was out for an emergency. I understand that this caused some inconvenience, and I regret that we were not able to provide the quote promptly."
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Jose Antonio Patino

December 15, 2025

5  out of  5
rating by Jose Antonio Patino
"Excellent Customer service!!"
We responded:
"Thank you for your fantastic feedback! We take great pride in providing excellent customer service, and it's wonderful to hear that you had a positive experience. Your support means a lot to us, and we look forward to serving you again in the future! Thank You !"
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Thais Ortega

December 13, 2025

5  out of  5
rating by Thais Ortega
"La agente Grisel fue muy amable y profesional, me ayudó en todo lo que necesité. Muy agradecida."
We responded:
"¡Gracias, Thais! 😄 ¡Nos encanta saber que Grisel te brindó un servicio excepcional! 🎉"
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Eric Sanchez

December 12, 2025

5  out of  5
rating by Eric Sanchez
"Thank you so much, Mr. Polo Garcia, for taking the time to explain life insurance and helping me understand the importance of having the right coverage in place for my family. Your guidance was clear, thoughtful, and truly appreciated. I highly recommend State Farm Agent Polo Garcia!"
We responded:
"Thank you, Eric, for your kind words and recommendation! I'm delighted to hear that you found our discussion on life insurance helpful; your family's security is our top priority."
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Isaac Casarez

December 12, 2025

5  out of  5
rating by Isaac Casarez
"Polo is very knowledgable and very informative!! Highly Recommend!"
We responded:
"Thank you, Isaac, for your kind words and recommendation! We're thrilled to hear that Polo's expertise made a positive impact on your experience—please don’t hesitate to reach out for any further assistance!"
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Jessica De La Garza

December 12, 2025

5  out of  5
rating by Jessica De La Garza
"Great presentation on life insurance!"
We responded:
"Thank you so much, Jessica! We're thrilled you enjoyed the presentation and appreciate your feedback as we strive to continually improve our services."